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Just Katie

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Delivery Information

Delivery Methods

All orders are delivered using Royal Mail 48 hrs Guaranteed with Tracking Number

Delivery Cost

The delivery cost is £6.50

Delivery Time

48 hours from the day the order is placed

Is tracking provided?

Yes, you will receive a tracking code once your order is finalised.

Do you deliver outside of the UK?

We can arrange an international delivery. Please contact our Support Centre if you need the order to be delivered outside of the UK.


RETURNS INFORMATION

What is your Returns Policy?

We're sure you'll love your purchase, but if you're not happy for any reason, simply return the item(s) within 14 days of ordering and we'll exchange or refund it.

Once we have received your returned item(s) in unopened condition, we will issue a refund to the payment method used to pay for the order. Please allow 14 days for the refund to show in your account.

Additional Returns Information

We retain the right to request a return of the faulty products with the consignment number on the outside of your parcel, by recorded delivery to the below address, and the products will be inspected.

If the fault is agreed, a full refund will be given for the returned products. Please contact our customer services department who can arrange for your goods to be sent back to us.

Returns address

Please make sure to include your order number when sending a return.

Roni Solution Ltd

1000 North circular road

Unit 5 - Safestore

LONDON NW2 7JP